Federal employee affected by the shutdown?
As the partial government shutdown continues, NOVEC recognizes the difficult financial situation that furloughed workers face.
In response, late fees will not be imposed and electric disconnections will be deferred during the duration of the shutdown for eligible federal employees who are directly affected. NOVEC requires employment verification to receive these arrangements.
Additionally, any payment deferrals will delay — not cancel — payment of outstanding balances.
Customers can contact NOVEC Customer Service at 703-335-0500 or toll-free 1-888-335-0500, Monday-Friday from 7:30 a.m. to 6 p.m.
NOVEC also encourages customers to contact local organizations including social service organizations, financial institutions and county governments that may be able to assist government employees affected by the shutdown.