Colder weather than normal is causing consumers to use more energy this winter

February 13, 2015

Contact: NOVEC Public Relations, 1-888-335-0500, customerservice@novec.com

NOVEC offers ways to save energy and manage bills 

MANASSAS, Va. –Northern Virginia Electric Cooperative anticipates that the below-normal temperatures in January and the very cold weather approaching for Valentine's weekend will be reflected in customers' monthly bills. NOVEC suggests ways to use less energy and manage bill paying.

"Electric bills are usually high in winter because of heating homes and keeping lights on longer during standard time," explains Bob Cornwell, NOVEC energy services specialist. "But bills this year have been affected by extremely cold weather. January temperatures averaged 31 degrees F -- two and a half degrees colder than normal. And other than last Sunday, it looks like February is on track to be below normal as well. Many customers want to know how they can lower and manage their energy use. We're here to help."

Cornwell anticipates that homeowners with heat pumps will notice higher bills: "A heat pump will save money when winter temperatures are moderate, depending on how efficient the heat pump is and how well a house is insulated. But when outdoor temperatures drop below freezing, as they have done frequently this winter, more expensive backup electric-resistance heating will cycle on automatically."

Cornwell explains that NOVEC's customers -- the members -- own the not-for-profit cooperative. "Therefore, we do everything we can to keep costs and rates down for our members. Nevertheless, no one likes big bills. That's why we provide energy-saving information and levelized billing."

Helping You Save
Cornwell says customers can find many energy-saving tips and tools at www.novec.com/save: "We have all kinds of information on our website about saving energy. Anyone can take an online energy audit specific to his or her home with NOVEC's Home Energy Suite. We also have lots of energy-conservation ideas in Cooperative Living magazine and in our bill inserts. As an alternative, customers concerned about their bills may call NOVEC's Customer Service Center and ask to speak to someone in Energy Services."

Levelized Billing
A customer may sign up for levelized billing, which averages the customer's power use for the last year and allows him or her to pay approximately the same amount each month.

Cornwell says, "Levelized billing helps customers budget more effectively. It's especially helpful in January and February when many people are still paying for holiday shopping."

To participate in levelized billing, customers may call the Customer Service Center at 703-335-0500 or 1-888-335-0500, or visit www.novec.com and click on Billing and Payment Options.

Load Management Program
NOVEC started a load management program in 1979 to reduce peak demand on the coldest and hottest days of the year and thereby reduce power costs for all Co-op customers. Volunteers participate by allowing NOVEC to attach switches to their electric water heaters and/or air-conditioner compressors. When power demand soars, the Co-op can operate the switches remotely to cycle on and off these appliances.

Larry Shaffer, NOVEC vice president of System Operations, says, "We always encourage more customers to participate in our load management program because it's an effective way to lower our peak demand, which in turn lowers costs. We thank customers who already have switches. They've saved Co-op customers millions of dollars in power costs over the last three decades."

NOVEC is a not-for-profit electric utility corporation that supplies and distributes electricity and energy-related services to more than 180,000 metered customers in Fairfax, Fauquier, Loudoun, Prince William, Stafford, and Clarke counties, the Town of Clifton, and the City of Manassas Park. It is Virginia’s largest electric cooperative and one of the largest electric companies of its kind in the nation. Learn more at novec.com, or call 703-335-0500. NOVEC is an equal opportunity provider and employer.

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