You can view your account, apply for electric service, and transfer or disconnect your electric service online. For other questions concerning your account or for general information about the Cooperative, you may call the NOVEC customer service center, Monday through Friday, from 7 a.m. to 7 p.m. at 703-335-0500 or toll-free at 1-888-335-0500. Or you can e-mail us.
Numerous customer services and business operations are available at NOVEC's multiple locations.
For instructions on how to report an outage click here. Do not send an outage report to an e-mail address.