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My Account
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Outage Center
Text the keyword #OUT to 85700 or text STATUS to receive updates on a reported outage.
Make sure your current cellphone number is listed on your online account profile. We recommend storing NOVEC‘s outage texting service number in your phone for quick access during an outage.
Text STOP to opt-out of all future messages. Message and data rates may apply.
New Customer?
Please allow 30 days for outage text messaging to be enabled. If your cellphone number is currently listed on your account, you can sign up on your own by texting the keyword NOVECOUT to 85700.
Please note that this service is currently limited to two phone numbers per account and also requires the number to be listed on your NOVEC account.
Select a county for a list of outages:
County Affected Power On Served Clarke 0 100% 24 Fauquier 0 100% 6900 Fairfax 0 100% 27245 Loudoun 3 99.993% 43734 Manassas Park 0 100% 6026 Prince William 0 100% 87167 Stafford 0 100% 5748 Total Customers 3 99.998% 178052 Last Updated: 05/01/2024 11:45
Outage History Charts
My Outage on SmartHub
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