Contact: Priscilla Knight, 703-392-1580, pknight@novec.com
NORTHERN VIRGINIA — The Northern Virginia Electric Cooperative introduced in December 2009 a new tool on its Web site, www.novec.com, that will allow builders, developers, and customer-owners to track NOVEC’s progress as it connects new businesses and homes to the electric power distribution system.
According to Roger Abel, manager, Electric System Development, “Each job is assigned a unique work request number in the Co-op’s work management information system. With the new service, construction crews, job site managers, and people who have been given the work request number can track the status of a job on NOVEC’s Web site.”
Abel instructs builders, developers, and customers to log onto www.novec.com and click on “Work Request Job Status” under the “Customer Services” tab. They will see the progress of their jobs after submitting their work request numbers.
The new status tool applies only to new construction. Customers who want information about connecting or disconnecting service at existing structures should call NOVEC customer service at 703-335-0500 or 1-888-335-0500.
