Sign up to receive text notifications from NOVEC

NOVEC's texting service is not currently available. Please report your outage online or call 703-335-0500.


Before signing up for one of our text services, please verify your phone number with NOVEC in advance.

  • Call 703-335-0500 or 1-888-335-0500, and follow the easy prompts to verify the primary phone number for your service location.
  • You can also log into My Account and update your phone number.
  • This will allow the system to recognize your phone number through caller ID and save you precious time if you ever have to call to report an outage in the future.


NOVEC Text Message Alert System, provided by NOVEC on short code 85700, is a "standard rate" service so only standard message and data charges may apply as defined by your text messaging plan. Text NOVECALERTS HELP for more info, NOVECALERTS STOP to Quit. Max 10 msgs/week sent to your phone.