Receive text notifications from NOVEC

Before using text services, please verify your phone number with NOVEC in advance.

  • Call 703-335-0500, and follow the prompts to verify the primary phone number for your service location. You can add your cellphone number to your account for outage texting.
  • You can also log into SmartHub and update your phone number.
  • This allows the system to recognize your phone number and saves you time if you ever have to call or text to report an outage in the future.


Standard message and data charges may apply as defined by your text messaging plan. Max 10 msgs/week sent to your phone.

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