703-335-0500 or Toll-free 1-888-335-0500

Load Management Program

Worry-Free Water Heating and Air Conditioning 


What is Load Management?

Load management is your silent partner in holding down power costs. During NOVEC's peak demand for electricity, a switch attached to your water heater cycles the unit on and off for typically up to two hours. Alternatively, a switch on your central air conditioner cycles the compressor on and off for 10 minutes out of every half-hour. Peak-demand periods usually occur on the coldest and hottest days of the year and last for only a few hours.

To date, more than 54,000 load management switches have been installed in homes by qualified service technicians. The majority of load management participants never notice a difference. Most customers actually forget their unit or units are connected after a few months because they don't notice a change in their hot water availability or the comfort level in their homes.


In exchange for your voluntary participation in the load management program, you'll get a quick response and same-day electric water heater repair and/or air conditioner service evaluation at no cost.

Air Conditioning:
Why worry about your air conditioner when you could be catching some cool air? Sign up for our load management program, and if your air conditioner is not working, we'll send a service representative to your home to help diagnose the problem before you call a contractor. Best of all, the evaluation is FREE! Simply call NOVEC, 24 hours a day, seven days a week at 703-335-0500 or 1-888-335-0500.

Water Heating:

Why worry about your electric water heater when you can be enjoying a hot bath? Sign up for our load management program, and if needed, we'll replace any malfunctioning electrical parts on your water heater for FREE. That's a value of up to $250!

These parts could include thermostats, elements, reset buttons/breakers and fuses. (Replacing a leaking water heater is not covered since this is a plumbing problem.)

Sign up and simply call us 24 hours a day, seven days a week at 703-335-0500 or 1-888-335-0500 if your electric water heater needs repair. You'll be using energy wisely without even leaving the tub!

Help Hold Down Power Costs
NOVEC purchases wholesale power based on the number of kilowatt-hours customers usually use. By reducing the amount of power customers use –especially during peak times -- NOVEC can reduce by millions of dollars each year the amount of power it purchases. By joining the load management program, you can help your Co-op hold down the cost of providing power. These savings are passed on to you in the form of CashBack, and lower operating costs.

Sign up now!
Complete and submit this form, or call NOVEC at 703-335-0500. You'll be asked a few questions, and a contractor will then call you to set up a switch-installation appointment. Installation usually takes less than an hour.

Alert Texting
NOVEC now offers another way customers can help the Co-op save on power costs: You can sign up to receive a text message on your mobile phone during peak-use times to remind you to conserve energy on those days when it matters the most.