Billing and Payment Options
Need emergency heating and cooling assistance?
To learn more about NOVEC's billing options, programs and policies, click on the menu options below.
NOVEC offers the following wide range of methods to make paying your NOVEC bill as convenient as possible:
e-Billing |
e-Check |
Online (EZ-Pay) |
Phone |
In Person* |
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|---|---|---|---|---|---|
Posts within 3 business days |
Posts on 1st or 15th depending on billing cycle |
Posts next business day |
Posts next business day |
Posts Today
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Posts within 7-10
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No Fee |
No Fee |
$2.45 |
$2.45 |
No Fee |
No Fee |
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Registration Required |
Registration Required |
No Registration Required |
No Registration Required |
No Registration Required |
No Registration Required |
Learn More |
Learn More |
Make Payment |
1-888-335-0500 or 703-335-0500 |
Office Hours and Locations |
Mailing Address |
Pay with:• Checking |
Pay with:• Checking |
Pay with:• Checking
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Pay with:• Checking
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Pay with:• Cash
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Pay with:• Check
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- Levelized Billing - Your monthly bill is based on a rolling 12-month average. Levelized billing prevents drastic changes in your bill, even in the coldest or hottest months of the year.
- Operation Round Up - You can authorize the Cooperative to "round up" your monthly Distribution Services and Supply Services billed amount to the next higher dollar. These contributions go to help keep the less fortunate of our area warm during the winter months.
- Renewable Energy Certificates - Support the development of green energy sources by purchasing an environmental commodity that represents the added value of producing electricity from a qualifying renewable resource.
NOVEC customers can also pay their bill using Western Union's Quick Collect. Customers can make an in-person cash payment at hundreds of Western Union locations. There is a $2.50 fee and no registration is required. However, you will need to have your NOVEC bill or your account number available. These payments are posted the next business day. For further details on how to make a payment through Western Union Quick Collect or to find a location, please visit Western Union's website.
