At NOVEC, we recognize the hardships that the Coronavirus (COVID-19) public health crisis imposes on our customers. Effective March 16, 2020, we are suspending service disconnections for nonpayment and penalty fees for 60 days. Learn more about how we're responding to the Coronavirus.
To report a street light problem, or an emergency condition, or any other power problems, please call NOVEC's interactive voice response
system (IVR) at 703-335-0500 or toll-free 1-888-335-0500.
Outage Center
10 or less
11 to 100
101 to 500
501+
NOVEC service territory
Crew assignment
