Monitor weather alerts for the progression of Hurricane Ian, and have an emergency kit prepared. View the Outage Map.

Report Your Outage With Text Messaging

Text the keyword #OUT to 85700 or text STATUS to receive updates on a reported outage.Texting

Make sure your current cellphone number is listed on your online account profile.

We recommend storing NOVEC‘s outage texting service number in your phone for quick access during an outage.

New Customer?

Please allow 30 days for outage text messaging to be enabled. If your cellphone number is currently listed on your account, you can sign up on your own by texting the keyword NOVECOUT to 85700.

Please note that this service is currently limited to two phone numbers per account and also requires the number to be listed on your NOVEC account.