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Outage Center

At NOVEC, the safety of our customers and employees is our highest priority. Learn more about how we're responding to COVID-19.

Text the keyword #OUT to 85700 or text STATUS to receive updates on a reported outage. Texting

No need to sign up, simply make sure your current cell phone number is listed in your online account profile.

We recommend storing NOVEC‘s outage texting service number in your phone for quick access during an outage.

It’s that easy!

Click here if you are having difficulty reporting your outage via text or if you are a new customer.

Select a county for a list of outages:

County	Affected	Power On	Served
Clarke	0	100%	22
Fauquier	0	100%	6783
Fairfax	0	100%	27133
Loudoun	0	100%	42210
Manassas Park	0	100%	5992
Prince William	7	99.992%	87076
Stafford	0	100%	5679
Total Customers	7	99.996%	174895

Last Updated: 09/17/2021 08:54

Outage History Charts

To report a street light problem, or an emergency condition, or any other power problems, please call NOVEC's interactive voice response system (IVR) at 703-335-0500 or toll-free 1-888-335-0500.

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