703-335-0500 or Toll-free 1-888-335-0500

Outage Center

Text the keyword #OUT to 85700 or text STATUS to receive updates on a reported outage. Please make sure your current cell phone number is listed in your online account profile

Text the keyword #OUT to 85700 or text STATUS to receive updates on a reported outage.Texting

No need to sign up, simply make sure your current cell phone number is listed in your online account profile.

We recommend storing NOVEC‘s outage texting service number in your phone for quick access during an outage.

It’s that easy!

 

Click here if you are having difficulty reporting your outage via text or if you are a new customer.

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