703-335-0500 or toll-free 1-888-335-0500.>
NOVEC’s outage map updates every 5 minutes.
Report an outage online
No need to sign up, simply make sure your current cell phone number is listed in your online account profile.
We recommend storing NOVEC‘s outage texting service number in your phone for quick access during an outage.
It’s that easy!
Click here if you are having difficulty reporting your outage via text or if you are a new customer.
Select a county for a list of outages:
Last Updated: 12/12/2018 00:10
Outage History Charts
Select a county, then select Go.
Report your outage or check your outage status:
To report a street light problem, or an emergency condition, or any other power problems, please call NOVEC's interactive voice response
system (IVR) at 703-335-0500 or toll-free 1-888-335-0500.