Outage Texting Sign Up

Outage Center

NOVEC crews are working as quickly and safely as possible to restore customers. We appreciate your patience.

Text the keyword #OUT to 85700 or text STATUS to receive updates on a reported outage.

No need to sign up — simply make sure your current cellphone number is listed on your online account profile.

We recommend storing NOVEC‘s outage texting service number in your phone for quick access during an outage.

New Customer?

Please allow 30 days for outage text messaging to be enabled. If your cellphone number is currently listed on your account, you can sign up on your own by texting the keyword NOVECOUT to 85700.

Please note that this service is currently limited to two phone numbers per account and also requires the number to be listed on your NOVEC account.

Select a county for a list of outages:

County	Power On	Served
Clarke	100%	22
Fauquier	100%	6811
Fairfax	100%	27199
Loudoun	100%	42826
Manassas Park	100%	5976
Prince William	100%	87330
Stafford	100%	5740
Total Customers	100%	175904

Last Updated: 05/19/2022 23:30

Outage History Charts

To report a street light problem, or an emergency condition, or any other power problems, please call NOVEC's interactive voice response system (IVR) at 703-335-0500 or toll-free 1-888-335-0500.

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