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Outage Center

At NOVEC, the safety of our customers and employees is our highest priority. Learn more about how we're responding to COVID-19.

NOVEC's texting service is not currently available. Please report your outage online or call 703-335-0500.

Text the keyword #OUT to 85700 or text STATUS to receive updates on a reported outage. Texting

No need to sign up, simply make sure your current cell phone number is listed in your online account profile.

We recommend storing NOVEC‘s outage texting service number in your phone for quick access during an outage.

It’s that easy!

Click here if you are having difficulty reporting your outage via text or if you are a new customer.

Select a county for a list of outages:

County	Affected	Power On	Served
Clarke	0	100%	21
Fauquier	1	99.985%	6740
Fairfax	0	100%	27103
Loudoun	0	100%	41244
Manassas Park	0	100%	5971
Prince William	0	100%	86517
Stafford	19	99.661%	5601
Total Customers	20	99.988%	173197

Last Updated: 10/29/2020 15:25

Outage History Charts

To report a street light problem, or an emergency condition, or any other power problems, please call NOVEC's interactive voice response system (IVR) at 703-335-0500 or toll-free 1-888-335-0500.

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