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Outage Center

Please login to report an outage or call

703-335-0500 or toll-free 1-888-335-0500. NOVEC’s outage map updates every 5 minutes.

Text the keyword #OUT to 85700 or text STATUS to receive updates on a reported outage.

No need to sign up, simply make sure your current cell phone number is listed in your online account profile.

We recommend storing NOVEC‘s outage texting service number in your phone for quick access during an outage.

It’s that easy!

Click here if you are having difficulty reporting your outage via text or if you are a new customer.

Select a county for a list of outages:

County	Affected	Power On	Served
Clarke	0	100%	21
Fauquier	0	100%	6568
Fairfax	0	100%	26662
Loudoun	0	100%	38366
Manassas Park	0	100%	5962
Prince William	9	99.989%	84643
Stafford	0	100%	5466
Total Customers	9	99.995%	167688

Last Updated: 10/18/2018 17:25

Outage History Charts

To report a street light problem, or an emergency condition, or any other power problems, please call NOVEC's interactive voice response system (IVR) at 703-335-0500 or toll-free 1-888-335-0500.

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