Pay In Person or by Mail

Pay In Person

NOVEC maintains business offices throughout our service territory, at locations and open during hours that are convenient to most customers. Offices are open during the times indicated below for that office, except for certain holidays, when all offices are closed.

Please note that you must have your NOVEC account number to use the payment kiosks.

Cash is accepted if you pay in person.

To view a map or get directions to our offices locations, click here.


  Lobby Hours Payment Drop Box Payment Kiosk Post Time
Lomond Business Center 8 a.m. - 4 p.m. Yes Yes • Before 2 p.m. M-F Same Day
• Next business day after 2 p.m.
Minnieville Office None No Yes Same Day
Balls Ford Corporate Center None No No No payments accepted at this location
Gainesville Technical Center None Yes No Within 3 business days
Loudoun Service Center None No No No payments accepted at this location



Pay by Mail

When mailing in your payment, please use the enveloped enclosed with your billing statement, and be sure to include the return portion of your bill. Please write your account number on checks. If you have misplaced the current bill, look for your account number on a prior month's statement.

The mailing address for NOVEC payments is:
Northern Virginia Electric Co-op
P.O. Box 34734
Alexandria, VA 22334-0734



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