Retail Store Payments
Some customers are paying their NOVEC bills at retail stores, such as Wal-Mart and Bloom.
NOVEC does not have any arrangements with any retail store for payment of bills. Payments made by Co-op customers through these outlets do not post instantly to customers' accounts. It may be several days before NOVEC receives the payments. The delay may result in a late fee for customers who pay on or close to the bill's due date.
NOVEC offers several easy bill-paying methods. Customers can learn more about payment options by visiting Billing and Payment Options or by calling Customer Service at 703-335-0500 or 1-888-335-0500.