Outage Center

At NOVEC, we recognize the hardships that the Coronavirus (COVID-19) public health crisis imposes on our customers. Effective March 16, 2020, we are suspending service disconnections for nonpayment and penalty fees for 60 days. Learn more about how we're responding to the Coronavirus.

Outage Information

NOVEC Resources:

If you can't reach the Internet, stay tuned to the radio for outage updates. Your radio is a great source of information when a widespread power outage occurs. NOVEC provides regular updates to various area radio stations.

Stay Tuned to the radio stations listed:

These television stations may post NOVEC's updates:

Emergency Assistance Sites

Historical Outages