703-335-0500 or Toll-free 1-888-335-0500

Billing and Payment Options


 


Click to expand menu options below

NOVEC offers the following wide range of methods to make paying your NOVEC bill as convenient as possible:

e-Billing
e-Check
Online (EZ-Pay)
Phone
In Person*
Mail
Posts within 3 business days
 
Posts on 1st or 15th depending on billing cycle
Posts next business day
Posts next business day
Posts Today
(if received by 2 p.m. EST)
Posts within 7-10
business days

No Fee

No Fee

$2.45

$2.45

No Fee

No Fee

Registration Required

Registration Required

No Registration Required

No Registration Required

No Registration Required

No Registration Required

Learn More
Learn More
Make Payment

Learn More

1-888-335-0500 or 703-335-0500
Office Hours and Locations

Learn More

Mailing Address

Learn More

Pay with:
• Checking
Pay with:
• Checking
Pay with:
• Checking
• Credit/debit card
(Visa, MC, Discover)
Pay with:
• Checking
• Credit/debit card
(Visa, MC, Discover)
Pay with:
• Cash
• Check
• Money Order
Pay with:
• Check
• Money Order

 

 

* Note about payments made at local retail stores.  

  • Levelized Billing - Your monthly bill is based on a rolling 12-month average. Levelized billing prevents drastic changes in your bill, even in the coldest or hottest months of the year.
  • Operation Round Up - You can authorize the Cooperative to "round up" your monthly Distribution Services and Supply Services billed amount to the next higher dollar. These contributions go to help keep the less fortunate of our area warm during the winter months.
  • Renewable Energy Certificates - Support the development of green energy sources by purchasing an environmental commodity that represents the added value of producing electricity from a qualifying renewable resource.

NOVEC customers can also pay their bill using Western Union's Quick Collect. Customers can make an in-person cash payment at hundreds of Western Union locations. There is a $2.50 fee and no registration is required. However, you will need to have your NOVEC bill or your account number available. These payments are posted the next business day. For further details on how to make a payment through Western Union Quick Collect or to find a location, please visit Western Union's website.

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